Then came the issue that every mortgage professional dreads: the payoff statement delay. Upon receiving clear-to-close from the lender, we realized the payoff statement was running behind schedule. We were just three days from closing, and neither the seller nor the title company had received it. What followed was a hurricane-force effort from everyone involved to get that payoff in hand. The original request was submitted on the 22nd, yet it took 15 calendar days (12 busine